Connections

Connect the LiveChat account the bot answers in.

1Connect your LiveChat Guide

  1. Open the access code page and sign in as the account that will answer the chats - best a separate agent for the bot.
  2. Press "Create new token" and type any name. Under "Access scopes", choose "Select all".
  3. Press "Create token". Copy the last box, "Base64 Encoded Token", and paste it here.

    2Choose who answers Guide

    Finish the step above first.

    3Choose who takes over Guide

    Finish the step above first.

    4Go live Guide

    Finish the step above first.